The KS3 Continuous Ketone Monitoring (CKM) System is designed to measure ketone levels in the interstitial fluid of adults aged 18 and older. It helps users track ketone trends in real time using a wearable sensor and mobile app. This system is not intended for diagnosing, treating, or monitoring medical conditions, and should not be used by individuals with extensive skin issues or implanted medical devices.

The system includes a disposable electrochemical sensor, a sensor applicator, and the SiBio CKM mobile app. Once the sensor is applied to the skin, it continuously measures ketone levels and transmits data via Bluetooth to the app, updating every 5 minutes. The system provides ketone trend graphs and historical data views to help users track changes over time.

No. The KS3 CKM System is only for individuals aged 18 and older and should not be used for medical decisions or disease management.

To ensure you are purchasing a genuine SiBio CKM device, always buy directly from our official website or from authorized retailers listed on our website. Be cautious of websites with URLs that look similar to ours, unusually low prices, unusual payment methods, or unclear contact information. If you suspect a site may be selling counterfeit SiBio products, please report it to us at support@sibiosensor.com.

The sensor has not been evaluated for use with implanted medical devices. Use is not recommended.

Apply the sensor only to the back of your upper arm, avoiding areas with scars, tattoos, moles, stretch marks, or skin folds. Choose a flat area that does not bend during daily activities. Always rotate application sites between uses to avoid skin irritation. Before applying, clean the area with soap and water, dry it, then wipe with alcohol. Ensure the skin is completely dry before proceeding.

No. Each sensor is single-use and cannot be sterilized or reused. If the sterile package is damaged or opened, do not use the sensor. Contact customer support for assistance.

Applying the sensor may cause minor bruising or light bleeding, especially if small blood vessels are contacted. This is typically not harmful. If bleeding is persistent, remove the sensor and consult a healthcare provider. Apply pressure gently with a cotton swab if needed.

Use the SiBio CKM App to pair and activate the sensor. You can do this by scanning the 2D code on the sensor box or manually entering the 6-digit pairing code. If your phone supports NFC, tap it to the sensor to pair. Only one sensor can be paired at a time.

The sensor’s sensing tip is covered by a membrane that needs time to equilibrate with your body’s interstitial fluid. This ensures the ketone readings are accurate and stable. During this period, no ketone data will be displayed.

First, ensure Bluetooth is turned on and your phone is within 10 meters of the sensor with no major obstacles. If pairing still fails, restart the app and try again. If the issue persists, contact support.

Each sensor is designed to last up to 14 days. However, heavy sweating, intense exercise, or improper skin preparation can cause the sensor to loosen prematurely. If the sensor becomes detached or the tip comes out of the skin, discard it and apply a new one.

Yes. The sensor has an IP38 water resistance rating, meaning it can be submerged up to 1 meter for up to 1 hour. You can wear it while showering or swimming but avoid direct high-pressure water and prolonged submersion.

Yes, the sensor is designed to remain functional during regular daily activities and light to moderate exercise.

Yes, but avoid continuous pressure or friction. Make sure tight clothing or bedding does not rub the sensor.

Clean the site thoroughly, avoid lotions, and consider shaving the area. If it continues to come loose, remove it and apply a new one to a different arm.

Irritation can be caused by pressure from clothing or sensitivity to the adhesive. Remove the sensor and consult a healthcare professional. Do not reuse the same site repeatedly.

Yes. However, remove it before undergoing security procedures involving strong electromagnetic fields such as MRI, CT, or X-rays.

Always remove the sensor before any procedures involving strong magnetic or electromagnetic fields. Apply a new sensor after your appointment.

Store at temperatures between 2°C and 30°C and humidity between 10% and 93%. Avoid freezing or leaving sensors in hot environments like parked cars.

Yes, as long as it remains within the approved temperature range. Do not store it in the freezer.

Sensors contain lithium batteries and electronic components and should not be disposed of with household waste. Follow local regulations for medical or electronic waste disposal.

No. The sensor is not currently recyclable. Always follow local environmental guidelines when discarding used components.

Up to 10 meters (32.8 feet) in open space. Walls or metal objects may reduce the effective range.

The sensor uses a built-in 3.0V lithium battery, sufficient for the entire 14-day wear period.

The system functions reliably between 5°C and 40°C. Storage should be between 2°C and 30°C.

IP38: Protected from objects greater than 2.5 mm and immersion in water up to 1 meter for 1 hour.

Yes. Do not use sensors beyond their expiration date printed on the package.

Android devices must run version 8.1 or later with 4GB RAM and Bluetooth 4.0 or above. iPhones must run iOS 8 or later with 2GB RAM and Bluetooth 5.0 or above. Both require minimum display sizes and brightness levels for optimal use.

Scan the QR code in the manual or search “SiBio CKM” in the Google Play or Apple App Store. After the app installation, create an account using 8-20 characters, including letters, numbers, or symbols. You must log in to start using the app.

Once paired, the app receives new ketone data every 5 minutes. The home screen displays a graph showing ketone levels over time. You can view daily, 3-day, 7-day, or 14-day trends by tapping the desired option above the graph.

Yes. Historical data is displayed in the app. If your app version supports data export, you can find this option in the “Sensor” section under “Ketone Data List.”

Tap “Forgot Password?” on the login screen to reset your credentials. Account deletion can be done in the Profile > My account section.

No. The app uses Bluetooth for communication. The Internet is only needed for downloads, updates, and account management.

No. Data recorded by the sensor cannot be modified.

No. A sensor can only be paired with one device at a time.

Yes, but only manually. You can show them the app or export the data if supported by your version.

You can reinstall the app without losing sensor functionality. Re-pair to continue receiving data.

No. Once deleted, you must create a new account to continue using the app.

Ensure the phone is within 10 meters of the sensor and that Bluetooth is active. Move closer to the sensor if needed. Extreme temperatures below 5°C or above 40°C can also affect performance. Let the sensor acclimate and try reconnecting.

No. The sensor stores data internally and syncs it to the app once the connection is restored. However, ensure your app remains up to date and your phone has enough storage to receive data.

Check connection, temperature, and sensor adhesion. If the issue persists, replace the sensor or contact support.

Ensure Bluetooth is active and within range. Restart the app to refresh the feed.

Please keep the sensor on if possible and contact customer service promptly for troubleshooting. To better assist you, please send the applicable information: a screenshot of the app platform displaying the error message; for accuracy issues, 2 sets of data comparison photos; the LE number or connection code of the sensor; a photo of the application site; a photo of the sensor to check the soft needle, probe, or electrode status if already removed; a photo showing the small hole on the sensor; and your order ID. If you contact us after 14 days of product use, we may not be able to fulfill your request as the sensor would have already been used for its intended service time.

Contact customer support at support@sibiosensor.com and describe the issue in detail, including sensor lot number and usage history.

Please view CKM's shipping information from the Shipping Policy page of our website.

Most orders are shipped within 3 working days of order confirmation/payment. Orders made on the weekends might experience delays. Shipping time is 8-18 days. Your delivery might be delayed due to extreme weather conditions, peak holiday seasons, or distribution issues caused by the logistics company.

Yes, you will receive an email with the package tracking information after your order has been shipped. Please check your email inbox and/or spam folder for receipt of the package shipping information.

Due to customs policies, we may ship your order in separate shipments. If you did not see all your package tracking information updated via emails, please kindly contact us via online chat or email at support@sibiosensor.com.

Your package/order could fail to be delivered for various reasons: you did not collect your package from a parcel packing station or parcel shop on time, you were not able to be contacted, or your delivery address is incorrect.

Please refer to the Returns & Refunds page for further instructions on order cancellation, return, and replacement.

For all SiBio products purchased from unauthorized third-party sellers, we do not offer after-sale services or technical support.

You can contact us at support@sibiosensor.com for technical support and questions.